Posted July 10th, 2012 by john
Comments Off on Meetings Technology Solutions

Meetings Technology Solutions

The Fain Group is acknowledged as a leader in meetings technologies. Our team brings a deep understanding of technology to the development and execution of meetings. Most importantly, we understand that technology has become a critical factor to ensuring the financial success of every meeting.

Online Registration Systems

Organizations often seek out The Fain Group for our expertise in developing, implementing and efficiently managing online registration systems for our clients. Our computer/database experts update and maintain an online site, built to our client’s specifications, and maintain and track registration, payments, cancellations and refunds. Additionally, each client is provided access to registration data in a timely and user-friendly format.

Once the registration system is in place, we handle all the details of registration: answering attendee questions, sending confirmations, processing payments and refunds, providing registration and reconciliation reports, updating meeting registration sites and formatting name badges. All of this work is completed within the parameters established by the client to meet specific meeting requirements and goals.

The Fain Group online capabilities allow for automatic confirmations and are able to generate follow-up information to your attendees. We enter and acknowledge all registrations within 48 hours of receipt and send a confirmation within 24 hours of approval. We are capable of responding to all telephone calls and e-mails within 24 hours. In addition, the system tracks cancellations and can wait-list attendees for trainings or sessions that are full.

For our clients’ use, we provide registration reports within 24 hours—or more frequently if needed—and are able to provide a link on our server to a real-time registration report with up-to-the-minute registration information. Our flexible systems can be customized for other specific project needs and will work seamlessly with your internal software programs.

Event Websites

Dynamic meeting and conference websites are essential today in marketing and managing meetings, conferences and events. The Fain Group excels at developing websites that have a complex technological foundation that works synergistically with marketing strategies—all wrapped in an attractive and easy-to-use façade.

The Fain Group creates and hosts the website for your event, incorporating your corporate identity and meeting your design specifications. Of course, updates to the site are part of the marketing strategy for your event, and we have proven processes in place to make updates announcing a keynote speaker, innovative session, new sponsors or additional exhibitors. These processes allow the information to be posted in a timely manner, giving your potential attendees and sponsors reasons to re-visit your site again and again.

Housing Services

By making the Fain Group your partner in meetings management, we provide you with the tailored housing services that best fit your needs. Our web-based solutions for managing and marketing housing opportunities give you an advantage in serving your guests while also providing you with important controls to supervise hotel reservations. Flexible and nimble, our online reservation system provides 24-hour access for your attendees and guests.